Tips:

Due to the many variations in monitors, the color in the image could look slightly different, please take physical design and color shall prevail.

Please allow 0.4"-1" differs due to manual measurement.

Return & Refund Rhapsody at MomentLover

🛍️ Refund Revelry:

• Our return process is a breeze for those not basking in 100% satisfaction.

🎟️ Eligibility & Potential Cadence:

1. Returns within 15 days from receiving the batch.
2. Mail the return within 14 days of our return instructions.
3. Garments should be unworn, pristine in original packaging, tags attached, and hygiene stickers intact.
4. Altered or laundered items take a bow, but not in the refund spotlight.
5. Original shipping fee, usually non-refundable, except for quality hiccups.

📧 Return Request Prelude:

• Initiate the return concerto by serenading us at support@Momentlover.com. Expect our response within 24 hours, orchestrating detailed return instructions.

📦 Parcel Waltz:

• Contact us for the return address ballet. Within 24 hours, we'll compose your unique return symphony. Pack the items with love, include an order slip, and choose a tracking-enabled, pocket-friendly shipping note.

• Share your shipping serenade, and we'll dance together upon receiving the parcel.

💸 Refund Crescendo:

• Post-return processing, anticipate a refund encore within 7 days. Original shipping fees maintain their backstage status.

🔄 Exchange Encore:

• Request a change of tune via support@Momentlover.com, promising a response within 24 hours. Cue detailed instructions.

🚫 Return No-No's:

1. Swimwear, costumes, bodysuits, lingerie, undies, event supplies, and DIY delights.
2. No refunds for items with a broken hygiene seal.
3. Final Sale items take a final bow.
4. Made to order or custom items retain their exclusivity.
5. More non-returnable guests: beauty products, undies, event and DIY supplies, and pet treasures. Gifts and marked items stay in the celebration.

🌐 Global Notes:

• Expedited shipping doesn't guarantee holiday magic due to courier constraints.
• Return packages are like postcards – send them to the return facility address, not the sender's. No detours, please!
• Ensure a solo return act; we're not responsible for non-Momentlover items in the package.
• Express shipping fees won’t waltz back due to personal whims.

🎄 Festive Finale:

• No refunds for holiday-themed items arriving fashionably late. Order them at least 20 days before the celebration.

🌍 Global Warehousing Tales:

• Our warehouses are global vagabonds. No guarantees on the closest one dispatching your order. Shipping times might tap their toes but won’t promise a ballad.

🚫 Cancellation Clarinet:

• Once the order leaves our warehouse, it's a one-way journey. Order cancellations perform a disappearing act.

📏 Size Sonata:

• Our size dance is synchronized to the US rhythm. Diverse production spots may add a twist, but we'll harmonize with the US size in the end. No free return or refund waltzes for size variations.

🆘 Still Lost? Harmony Needed?

• Drop a melody at support@Momentlover.com for a customer care crescendo. We promise a response within 24 hours, although peak seasons might extend the symphony. Use the same email and add your order number for a swift tune-up. 🎶✉️

Globetrotter's Delight: MomentLover's Shipping Symphony!

🌏 Shipping & Delivery Ballet:

• Behold the magic of FREE STANDARD SHIPPING on orders above $35.

Voyage Schedule:

1. FREE SHIPPING OVER $35 (7-15 Days)
2. STANDARD SHIPPING: $4.99 (7-15 Days)
3. DHL Express: $39.99 (Swift Delivery in 3-7 Days)

🚀 Navigating Your Port:

• Ensure a seamless journey. If your coordinates are off, signal us at support@Momentlover.com pronto. Include your order number for a quick fix.

🌿 Eco-Friendly Parcel Ensemble:

• Our commitment to the Earth shines as we bundle multiple items in one package. A green initiative, though it might extend the dance, especially for orders with over 5 partners.

🗺️ Navigation Essentials:

• Untangle the address labyrinth. Ensure it's a complete treasure map with unit numbers, street details, and all the landmarks. We can't be blamed for parcels lost in the maze of erroneous details.

📦 Parcel Waltz:

• Some destinations, like U.S. island territories, add a bit of flair. A visit to the local post office might be on the itinerary. Patience is a virtue, and understanding is the compass.

🛃 Customs Crescendo:

• Our packages arrive duty unpaid, an open score awaiting customs' symphony. If you choose the express cadence, be ready to pay the customs dues. Refusing a parcel due to duties? You'll be leading the return concerto.

• Customs rules dictate no magic tricks like labeling items as gifts or lowering the curtain on prices.

🌟 Extra Harmony Notes:

1. Express doesn’t waltz with P.O. Boxes/APO/FPO addresses and certain European realms. Customs duties may be part of the express melody.

2. Shipping Time's tempo excludes a 1-5 day processing prelude. For pre-orders, the melody lingers as we sync with the manufacturer's schedule.

3. If the shipping sonata strikes a wrong chord, call our Customer Support within 90 days. We'll compose a harmonious resolution.

🆘 Need a Shipmate? Lost at sea? Drop a message in a bottle at support@Momentlover.com. We're your guiding stars in this vast shipping ocean. ⚓🌟